The only voice-first AI agent built for MSPs.
Technicians say what they did. AIGENT MSP reads it back, and when they confirm, the time and the ticket are updated in your PSA.
Sign up for early access and we will let you know when your place opens.
- Time
- Ticket 44210, 1 hour
- Work type
- Remote
- Note
- Replaced the failing switch port
- Status
- Waiting on Client
One sentence and the entry it becomes. Nothing posts until the tech confirms.
What it does.
Real screens from the shipped app. Build 44, Nov 7, 2026.
What one time entry costs a technician.
Sentence spoken to read-back.
The tech says it the way they would tell dispatch. No form, no menu.
The app shows the ticket, time, work type and note, and reads them out. If something is off, the tech says so.
The tech taps Confirm and post. The entry goes to your PSA, and the app says so if anything failed.
Measured Oct 29, 2026, from one traced turn on Build 28 against Steelbrook's own ConnectWise.
What an unlogged job costs you.
Time that goes in late or from memory gets billed short. On an agreement, it never shows up at the QBR.
An estimate, not a measurement. It assumes 10 minutes of billable time lost per visit, 6 visits a day, 22 workdays a month, at $150 to $200 an hour.
Early access.
Sign up and we will be in touch when your place opens.
What you get
- The app for your technicians.
- The admin console to invite them and see what they posted.
- A direct line to the people building it.
What we ask
- An active ConnectWise Manage instance. HaloPSA, Autotask and Syncro are next.
- At least one field technician willing to try it.
- Tell us what works and what does not.
For owners: you invite technicians by work email, see what they post, and turn off access the day someone leaves.